DELIVERY & RETURNS
UK DESPATCH AND DELIVERY
We currently have two delivery options, please see below:
Yodel: 2-3 Working Days (Monday - Saturday)
DPD Local: 1-2 Working Days (Monday - Friday)
SHIPPING COSTS
UK Shipping Rates for orders below £70:
Yodel: 2-3 Working Days (Monday - Saturday) £3.19
DPD Local: 1-2 Working Days (Monday - Friday) £3.99
RETURN POLICY
- You have 30 days to return your order to us for a full refund including shipping.
- If you are a UK customer, the return cost is £2.99. A Royal Mail return link is provided after using our returns center and this amount is deducted from your refund total.
- If you are not based in the UK, the return cost is at the buyer’s expense.
- The item(s) must be unworn..
- The item(s) must be returned with the original tags attached were applicable.
- The item(s) must be returned in the original box where applicable with no labels/shipping labels and/or tape stuck on.
EXCHANGES
If you would like to exchange your item, you can do so by using our Returns Centre below:
RETURNS
We charge a fixed fee of £2.99 for any UK returns, this will be deducted from your final refund total.
Once our warehouse team have processed your returned item(s), you will receive a refund to your original method of payment.
RETURN ADDRESS
UNIT A PARKER DRIVE
FAKENHAM
NR21 8HW
UNITED KINGDOM
WHAT IS YOUR RETURN PROCESS TIME?
Please allow an additional 3-5 working days for the funds to be returned to your original method of payment.
EXISTING CUSTOMERS
HOW CAN I CANCEL MY ORDER?
Unfortunately, if your order has been despatched, we will be unable to to provide a cancellation.
HOW DO I VIEW MY ORDER STATUS?
CAN I MODIFY MY ORDER AFTER IT'S BEEN PLACED?
If your order has not been despatched, you will have the option to cancel and reorder if you wish.
NEW CUSTOMERS
.
WHAT COUNTRIES DO YOU SHIP TO?
Australia
Austria
Belgium
Denmark
France
Germany
Ireland
Italy
Netherlands
Spain
Sweden
United Kingdom
United States