Customer Service: support@sportitfirst.co.uk
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Free standard shipping on orders over £70. International rates vary by location.
You can return any item purchased on Sport It First within 30 days of the delivery date in it's original packaging and in an unworn condition.
We will refund duties against your order to cover the fee. (This will be deducted from your refund if the item(s) are returned).
Whether you run every day or simply enjoy half an hour on treadmill, the GEL-DS TRAINER® OG model is packed full of innovative technology that aids you with each step. First launched in 1995, this featherweight running shoe built for race days and high-mileage runners. Start training in this lace-up style and prepare yourself to go long distances with less protection. From the GEL® technology cushioning to the flexible DUOSOLE® technology, these are the perfect choice to take from the treadmill to the track.
Our 30-day UK returns are £2.99 which will be deducted from your total refund amount.
You can access returns at the following link: RETURNS PORTAL
Please return your parcel in it's original packaging/box and with tags if applicable. If the product is not returned in it's original condition then we have the right to refuse refunding and will send the item back to you.
*Please do not place any labels directly onto your shoe box, failing to comply with this will lead to the packaging cost being deducted from your refund amount.
If you are returning from outside of the UK, returns will be at your own expense to the following address:
Sport It First
Tradewinds House, Beatty Road
Waltham Cross
EN8 7UD
Please return your parcel in it's original packaging/box and with tags if applicable. Included a copy of the original invoice or write down your order number, which is located on the invoice, on a piece of paper and include it in your returning parcel. If the product is not returned in it's original condition then we have the right to refuse refunding and will send the item back to you.
For returns, once the product(s) pass the examination, you will receive a refund for the price of the order, excluding the total of customs duties, and/or courier charges incurred. Please note, for international orders customs and duties are non refundable. You may be able to recover customs duties by contacting the local customs bureau directly. This option may not be applicable in all countries.
*Please do not place any labels directly onto your shoe box, failing to comply with this will lead to the packaging cost being deducted from your refund amount.
Unfortunately as we are a reseller of branded goods and not the manufacturer's supplier, we do not offer the manufacture's warranty.
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